CareReady
Care management · NDIS & Aged Care · Australia

Simplifying care. Connecting teams. Improving outcomes.

CareReady brings rostering, participant management, compliance, documentation, staff communication and service delivery together in one easy-to-use platform — with an app for your workers and a portal for the families you support.

NDIS Practice Standards aligned Works on any phone Secure Australian cloud
Features

One platform. Complete care management.

Everything below is live in CareReady today — no vapourware, no "coming soon" switches.

Dashboard & command centre

Today's shifts, alerts, unbilled work, funding burn and an action inbox where every line names its source.

Scheduling & rostering

Day, week and fortnight views, repeats and templates — with suggestions that hear family preferences and name every exclusion.

Participant management

Profiles, care needs, goals with cited evidence, funding, consents, documents and emergency plans in one record.

Staff & compliance

Credentials with expiry walls, induction, competencies, leave — "not rosterable" always names the missing document.

Time & Pay

Roster-checked clock on and off from the worker's phone, computed warnings, named approvals — straight into billing.

Billing & NDIA claims

Branded invoices at each line's own rate, bulk-claim files you review and upload, rejection codes explained in plain language.

Incidents & safeguards

Incident, complaint, behaviour-support and restrictive-practice registers — the system flags, a human always decides.

Documents & audit evidence

A document vault that files itself, a live Practice Standards evidence map, and a read-only audit room you can hand an auditor.

The worker app

CareReady for Support Workers

Your team runs their whole shift from their phone — no laptops, no paper, no chasing.

  • See today's and upcoming shifts
  • Accept or decline with a reason
  • Clock on and off against the roster
  • Participant info and support instructions
  • Case notes — spoken or typed
  • Record medications as they happen
  • Report incidents straight to the manager
  • Record kilometres on clock-off
  • Put a hand up for open shifts
  • Request leave, subscribe shifts to their calendar
For providers & managers

Run your organisation from one place

From the first referral to the paid invoice — every register an auditor asks for fills itself as your team works.

  • Participant & staff management
  • Rostering with open-shift hand-ups
  • Compliance & audit preparation
  • Documents & evidence vault
  • Billing, invoicing & NDIA claims
  • Funding & budget monitoring
  • Incident & complaint management
  • Worker availability & leave
  • SIL homes, welfare checks & fleet
  • Reports — thirteen of them, all CSV
Command centre
$4,180Approved, unbilled (estimate)
2Rejected claim lines
1SIL vacancy
complaints · CMP-2026-004 past its response targetact
outcomes · "Bus travel" — no evidence in 32 daysreview
roster · Nobody rostered for Sam D on Tuesdayfill
Why CareReady

Built for modern care providers

Designed with working Australian NDIS providers, shaped by the people who use it daily — and honest to a fault: if a feature isn't ready, you'll see it said in words, never a dead switch.

  • Easy to use on any device — phones first
  • Real-time information, never stale reports
  • Cuts administration and double entry to zero
  • Compliance evidence writes itself as you work
  • Secure cloud, owner-scoped, least-privilege access
  • Scales from your first participant to many homes
Questions

Frequently asked questions

What is CareReady?
An Australian care-management platform for NDIS and aged-care providers: rostering, participants, workers, billing, incidents and compliance in one place — plus getting new providers registered in the first place. Starting out? Take the free registration readiness check.
Who can use CareReady?
Providers and their managers, support workers (through their own mobile app), participants and families (through their own portal), and consultants running many providers from one workspace.
Can CareReady manage rostering?
Yes — day/week/fortnight rostering, repeats and templates, worker suggestions that hear family preferences and name every exclusion, open-shift hand-ups, and roster-checked clock on/off feeding Time & Pay.
Can support workers use CareReady on their phone?
Yes. Workers get their own mobile app: shifts, clock on/off, participant info, spoken or typed case notes, medication recording, incident reporting, kilometres, leave and a calendar feed.
Can CareReady store participant documents?
Yes — a document vault that files uploads against the right participant and checklist, plus service agreements, care plans and consent records with real electronic signing through the family portal.
Does CareReady include incident reporting?
Yes — a full incident register with corrective actions, plus complaints, behaviour-support and restrictive-practice registers. The system can flag a possible reportable; a human always makes the call.
Can CareReady assist with compliance?
It's the spine of the product: a live Practice Standards evidence map, audit preparation, registers that fill themselves as you work, and a read-only audit room you can hand an auditor and revoke afterwards.
Can CareReady integrate with accounting or payroll systems?
Today: NDIA bulk-claim exports, remittance reconciliation, CSV exports from every report, and calendar feeds for workers. Direct accounting and payroll connectors arrive only after a proper security review — we'd rather tell you that than show you a switch that does nothing.
How secure is participant information?
Every record is scoped to your organisation; workers see only the participants they're rostered to and only what a shift needs; families see only their own information; access is revocable instantly; and emergency "break-glass" access is logged permanently.
How quickly can an organisation get started?
Same day. Request access, import participants from your documents in one click, invite your workers to their app, and roster your first week. Booking a demo below is the fastest way to see it with your own data.
Book a demo · Request trial access

Ready to simplify your care operations?

Tell us about your organisation and we'll walk you through CareReady — usually within one business day. Or request access right away — we confirm each request within one business day.

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